Yes, it’s safe to use the ALE headset for both consumer and enterprisebusiness applications. ALE headsets come equipped with a acoustic protection technology, safeguarding against that removes acoustic startle events.

All the ALE headsets protects against acoustic shock by limiting sounds to below 118 dB SPL RMS.

All the ALE headsets have been through strict reliability testing to guarantee customer trouble hassle-free operation of the devices.

Before product development, we did a lot of researches based on a large amounthuge numbers of customer feedbacks. The main complaint from the customers iswas about the low sound volume. Customer experience is what we care about most. We've increase the original sound volume within thea healthy hearing limit to enhance user experience.

Absolutely not. ALE headsets are equipped with a business-quality level high-definition speaker. We guarantee to deliver a crystal-clear voice as we increase the soundwith the volume increase.

Aries 10 headsets are dedicatedsigned for long time-term use wearing. We focus on improving listening comfort by using larger and thicker ear cushions, as well as lighter materials.

Aries 20 headsets are dedicated tosigned for business peopleuse, and optimized for various scenarios such as call centers, financial services, online education, and UC services.

• Right click - the "sound management" icon on the lower right corner of the screen

• Click - "sounds"

• Click - "Recording"

• Right click your headset and select "Set as Default Device" and “Set as Default communication Device”

• Confirm that the deadset device is now the default recording device

• Click "OK", your microphone should work properly now

• Right click the "sound management" icon on the lower right corner of the screen

• Click "Sounds

• Click"Playback"

• Right click your headset and select "Set as Default Device"and “Set as Default communication Device”

• Confirm that the headset is now the default playback device

• Click "OK", your playback should work properly now.